Service Hours
Monday-Friday: 6am-8pm
Saturday: 8am-10pm
Sunday: 8am-9pm
Now operating weekend service!
GO! Santa Clarita provides users with the freedom and flexibility of a traditional ride-share service along with the added benefit of fixed rates and professional drivers. GO! Santa Clarita offers reliable transportation within its service area and conveniently connects riders to key transit locations within the City. You’re just a few clicks away from where you want to be. The City of Santa Clarita is thrilled to expand GO! Santa Clarita to citywide service!
How it Works
It’s simple:
- Download the TripShot app for free on iOS or Android
- Enter your desired pick-up and drop-off locations and book your ride.
- Go to your pick-up location and pay as you board using cash, your TAP card or the Token Transit app.
GO! Santa Clarita works much like other ride-share services. Customers can use the TripShot smartphone app to request a ride that will pick up and drop off passengers within the service boundaries.
Following a trip request, the app will provide passengers with an estimated pick-up time, track their bus in real-time, and be alerted when their ride is about to arrive. Passengers will also be alerted when their ride is about to reach their desired destination.
GO! Santa Clarita customers may also request rides by calling (661) 295-6333. Trips can not be scheduled in advance. While our aim is to provide service within 15 minutes of your ride request, wait times are subject to vehicle availability and demand.
The drop off window is an estimate based on your desired pick-up time and destination. Because this is a ride-sharing service, actual drop-off time may vary due to demand. If you must arrive at your destination at a specified time, we recommend planning your trip to include a time cushion.
Frequently Asked Questions (FAQs)
Go! Santa Clarita is an on-demand transit service similar to rideshare operations like Uber and Lyft, but with a public transit spin. This service is designed to connect residents to more traditional transportation options such as local transit and Metrolink rail service, but will also connect riders to nearby destinations within the service area.
Go! Santa Clarita offers service citywide. We connect riders to key destinations, local businesses, transit centers, and Metrolink stations throughout the City of Santa Clarita. With Go! Santa Clarita, our goal is to provide public transportation in areas of our community where regular transit buses don’t go.
Our aim is to pick you up within 15 minutes of your trip request. While wait times may vary, you will always get an accurate estimated arrival time and can track your ride in real-time using the app.
Regular fare is $3.75 per trip if paying with cash on board and $3.50 if paying with a TAP card or the Token Transit mobile application. Senior and disabled riders pay $2.75 per trip if paying with cash on board and $2.50 if paying with a TAP card or the Token Transit mobile application.
The service is available Monday through Friday 6:00am to 8:00pm, Saturdays 8:00am to 10:00pm and Sundays 8:00am to 9:00pm.
The first set of GO! Santa Clarita buses hold 14 passengers, similar to those in our Dial-A-Ride program. These four vehicles are branded in GO! Santa Clarita imagery, and each vehicle is ADA accessible.
Passengers can download the free TripShot app from the Apple App store or from Google Play.
Yes, all vehicles are ADA compliant. Passengers with nearly all mobility devices, including wheelchairs, walkers and motorized chairs may utilize the service.
No, this is an on-demand service only. Passengers should be ready to ride at the time they make a reservation.
No, all trips are one-way.
This service is open to the general public. However, children under the age of 12 must be accompanied by an adult.
The same enhanced cleaning procedures that are practiced throughout the rest of our fleet (https://santaclaritatransit.com/2020/04/14/transit-service-update-regarding-covid-19/) apply to GO! Santa Clarita. In addition to cleaning procedures, protective barriers have been installed to keep passengers and drivers separated and contactless fare payment is available via TAP or Token Transit. Finally, we are operating GO! Santa Clarita at limited capacity. We are only allowing a maximum of two passengers (both must be of the same household) on board at a time.
If requesting a ride from a gated community, please indicate a gate code in the "Pickup Notes" section prior to requesting your ride. If no gate code is listed, the driver will pick you up outside the main gate.
A rider can book a trip for themselves and up to 7 guests (8 seats total). Please note that each paying passenger can bring up to 1 guest for free, as long as they are all traveling at the same time and getting picked up and dropped off at the same locations.