Home Archive by category "Rider Alerts"

Category: Rider Alerts

Labor Day Bus Schedule – September 7, 2020

LABOR DAY BUS SCHEDULE MONDAY, SEPTEMBER 7, 2020

 

In honor of Labor Day, all local transit routes and route 757 will be operating on a SUNDAY schedule on September 7, 2020. There will be NO other commuter service.

 

For more information, please contact us at (661) 294-1287

HORARIO PARA DIA DEL TRABAJO LUNES, 07 DE SEPTIEMBRE DE 2020

 

En honor de Día De Trabajo, todas las rutas de transito locales y la ruta 757 estarán operando un horario de DOMINGO, el 7 de septiembre de 2020. Las otras rutas viajeras NO estarán en operación.

 

Para más información llame (661) 294-1287

Transit Service Update Regarding COVID-19

Santa Clarita Transit (SCT) considers the health and safety of our employees and customers to be of utmost importance. In light of recent updates regarding the Coronavirus Disease 2019 (COVID-19) SCT continues to monitor the Los Angeles County Department of Public Health as well as the Centers for Disease Control and Prevention (CDC) for up-to-date preventative best practices for our operators and maintenance staff.

Please note that while SCT always upholds regular cleaning practices of our vehicles and facilities, we are currently implementing enhanced cleaning procedures. This includes additional cleaning of surfaces that experience elevated levels of physical contact such as doors, handrails, armrests, pull chords, fareboxes, etc. Maintenance staff uses hospital-grade disinfectant on all of the aforementioned surfaces daily across our entire fleet.

In following with CDC recommendations, we urge our passengers to:

    • Avoid close contact with people who are sick
    • Avoid touching your eyes, nose and mouth
    • Stay at home if you are ill
    • Cover your cough or sneeze with a tissue
  • Clean and disinfect regularly touched objects and surfaces using a regular household cleaning spray or wipes
  • Wash your hands often with soap and water for at least 20 seconds
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60 percent alcohol

Please visit SantaClaritaEmergency.com for more information.

Frequently Asked Questions (FAQs)

Santa Clarita Transit is committed to providing transportation service for essential trips. This includes getting personal care attendants to their patient’s homes, grocery store employees to work, etc.

Yes. Santa Clarita Transit has reduced local and commuter service, suspended the GO! Santa Clarita service and eliminated supplemental school trippers. Details can be found here.

Yes, in line with Mayor Smyth’s guidelines set forth on April 10,2020 Santa Clarita now requires operators and patrons to wear face covers.

In an effort to maintain social distancing operators are not enforcing the fare policy at this time. City facilities will suspend TAP sales until further notice. Please refer to TAPtogo.net or call 866.TAPTOGO (1.866.827.8646) to load your TAP cards.

Yes, we have updated our GPS feed. We encourage riders to download the Moovit app for iOS or Android for the most current trip information.

We encourage all passengers to follow the same social distancing rules outlined by the Los Angeles Public Health Department. If you have reason to believe you may have been exposed, please stay home.

The City does not directly employ drivers. As such HIPAA privacy regulations preclude staff from knowing much more beyond the fact that a positive test came back. However, the City is dedicated to working with our contract operator to protect our drivers and residents. While maintenance crews are working tirelessly to clean and disinfect all buses and facilities on a regular basis using hospital grade solutions City staff has been sourcing additional cleaning materials and personal protective equipment for operators in the field.

TRANSIT SERVICE REDUCTION – Effective July 21, 2020

 

TRANSIT SERVICE REDUCTION – EFFECTIVE JULY 21, 2020

As we continue to navigate the statewide road map to recovery Santa Clarita Transit will operate on a reduced schedule. This schedule will balance the current need for public transportation and social distancing and will continue until further direction is provided. Passengers are required to wear face coverings while onboard Santa Clarita Transit vehicles. Please see below for information on your specific transit service or route:

 

LOCAL ROUTES – Routes 1, 2, 3, 4, 5, 6, 7, 12, and 14 will operate on a Sunday schedule every day of the week until further notice.

 

ROUTE 501 – Route 501 will be suspended effective April 4th.  If your travels take you to Tourney Road or Six Flags Magic Mountain, please use Routes 3 or 7.

 

ROUTE 502 – Route 502 will continue to operate a normal schedule.

 

GO! SANTA CLARITA – The City’s new on-demand transit service Go! Santa Clarita will be suspended until further notice.

 

SUPPLEMENTAL SCHOOL TRIPPER ROUTES – Routes 620-643 continue to be suspended until further notice.

 

ROUTE 757 – Route 757 will operate a modified weekday schedule Monday through Friday.  Additionally, Route 757 will follow a Sunday scheudle on Saturdays.  Please click the link below for schedule information:

NORTH HOLLYWOOD ROUTE 757

 

COMMUTER ROUTES 796 & 791 – Commuter routes 796/791 will continue to operate in the modified service implemented on March 30, 2020.  Please click the link below for schedule information:

COMMUTER ROUTES 796 & 791

 

COMMUTER ROUTES 797 & 792 – Commuter routes 797/792 will continue to operate in the modified service implemented on March 30, 2020.  Please click the link below for schedule information:

COMMUTER ROUTES 797 & 792

 

COMMUTER ROUTES 799 & 794 – Commuter routes 799/794 will continue to operate in the modified service implemented on March 30, 2020.  Please click the link below for schedule information:

COMMUTER ROUTE 799 & 794

 

 

 

 

 

 

TAP Errors

Attn Santa Clarita Transit Patrons: For those who purchased fares online for their TAP cards and experienced an error when boarding our buses, we are aware of the issue and are working with the TAP service center to correct the errors as soon as possible. Drivers are also aware and have been instructed to assist patrons with TAP related issues when boarding.

 

For refund requests please contact the TAP service center at 866-TAPTOGO, for any other transit concerns please call us at 661-294-1287.

Updated Schedules

Attention riders: For your reference, new schedules effective July 1, 2019 can be found here.

Atención pasajeros: Para su referencia, los nuevos horarios de transito efectivo el 1 de julio de 2019 pueden ser encontrados aquí.