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Category: Rider Alerts

Santa Clarita Transit to Begin Enforcing Fare Policy January 1, 2021

Beginning January 1, 2021 operators on all Santa Clarita Transit services will begin asking riders to once again pay their fare.

 

In March of 2020 Santa Clarita Transit adopted a number of precautions in order to safely provide essential transit services. Some of these precautions included rear door boarding when possible as well as reduced capacity on buses and plastic barriers separating operators from passengers.

 

Santa Clarita Transit recently completed the installation of contactless rear-door TAP validators on all local vehicles. Throughout the month of January we will begin to once again enforce fare payment. We ask that riders please ensure their TAP cards have valid fare by visiting TAPtogo.net or calling 866.TAPTOGO (1.866.827.8646). Customers with iPhones may also pay using the new TAP app which works with the newly installed validators. Finally, should you need to purchase a TAP card please visit the Transit Maintenance Facility or select outlets throughout town (please call ahead as some may be operating modified hours).

 

 

A partir del 1 de enero de 2021, los operadores de todos los servicios de Santa Clarita Transit empezarán a pedir a los pasajeros que vuelvan a pagar la tarifa.

 

En marzo de 2020 Santa Clarita Transit adoptó una serie de precauciones para proporcionar de forma segura los servicios de tránsito esenciales. Algunas de estas precauciones incluían el embarque en la puerta trasera cuando era posible, así como la reducción de la capacidad de los autobuses y barreras de plástico que separaban a los operadores de los pasajeros.

 

Santa Clarita Transit ha completado recientemente la instalación de validadores TAP de puerta trasera sin contacto en todos los vehículos locales. A lo largo del mes de enero comenzaremos a hacer cumplir una vez más el pago de la tarifa. Le pedimos a los pasajeros que se aseguren de que sus tarjetas TAP tienen una tarifa válida visitando TAPtogo.net o llamando al 866.TAPTOGO (1.866.827.8646). Los clientes con iPhones también pueden pagar con la nueva aplicación TAP que funciona con los validadores recién instalados. Por último, si necesita comprar una tarjeta TAP, por favor visite el Transit Maintenance Facility o algunos puntos de venta en toda la ciudad (por favor llame con anticipación, ya que algunos pueden estar operando el horario modificado).

New Route 502 Schedule Effective January 4, 2021

To align with updated Metrolink timetables, and to better serve our passengers, Route 502 will soon have a modified schedule.

 

Changes will be effective January 4, 2021. For schedule details click here.

 

 

Para alinearse con los horarios actualizados de Metrolink, y para servir mejor a nuestros pasajeros, la Ruta 502 pronto tendrá un horario modificado.

 

los cambios serán efectivos el 4 de enero de 2021. Para detalles del horario haga clic aquí.

Transit Service Update Regarding COVID-19

Santa Clarita Transit (SCT) considers the health and safety of our employees and customers to be of utmost importance. In light of recent updates regarding the Coronavirus Disease 2019 (COVID-19) SCT continues to monitor the Los Angeles County Department of Public Health as well as the Centers for Disease Control and Prevention (CDC) for up-to-date preventative best practices for our operators and maintenance staff.

Please note that while SCT always upholds regular cleaning practices of our vehicles and facilities, we are currently implementing enhanced cleaning procedures. This includes additional cleaning of surfaces that experience elevated levels of physical contact such as doors, handrails, armrests, pull chords, fareboxes, etc. Maintenance staff uses hospital-grade disinfectant on all of the aforementioned surfaces daily across our entire fleet.

In following with CDC recommendations, we urge our passengers to:

    • Avoid close contact with people who are sick
    • Avoid touching your eyes, nose and mouth
    • Stay at home if you are ill
    • Cover your cough or sneeze with a tissue
  • Clean and disinfect regularly touched objects and surfaces using a regular household cleaning spray or wipes
  • Wash your hands often with soap and water for at least 20 seconds
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60 percent alcohol

Please visit SantaClaritaEmergency.com for more information.

Frequently Asked Questions (FAQs)

Santa Clarita Transit is committed to providing transportation service for essential trips. This includes getting personal care attendants to their patient’s homes, grocery store employees to work, etc.

Yes. Santa Clarita Transit has reduced local and commuter service, suspended the GO! Santa Clarita service and eliminated supplemental school trippers. Details can be found here.

Yes, in line with Mayor Smyth’s guidelines set forth on April 10,2020 Santa Clarita now requires operators and patrons to wear face covers.

Santa Clarita Transit recently completed the installation of rear door TAP validators. As of January 1, 2021 operators will begin reminding patrons to ensure they have proper fare as they board. Further details can be found here.

Yes, we have updated our GPS feed. We encourage riders to download the Moovit app for iOS or Android for the most current trip information.

We encourage all passengers to follow the same social distancing rules outlined by the Los Angeles Public Health Department. If you have reason to believe you may have been exposed, please stay home.

The City does not directly employ drivers. As such HIPAA privacy regulations preclude staff from knowing much more beyond the fact that a positive test came back. However, the City is dedicated to working with our contract operator to protect our drivers and residents. While maintenance crews are working tirelessly to clean and disinfect all buses and facilities on a regular basis using hospital grade solutions City staff has been sourcing additional cleaning materials and personal protective equipment for operators in the field.

Route 792/797 Bus Stop Closures

Attention Route 792/797 Passengers
Bus Stop Closed

Due to construction, the bus stop on eastbound Century Park East and Constellation Blvd (#13436) will be closed effective September 20, 2018 for an indefinite period of time. As an alternate stop, you may board at Century Park East and Santa Monica or Century Park West and MGM Drive.  Please check our website for updates.

 


Atención Pasajeros de Ruta 792/797
Parada de Autobús Cerrado

Debido a construcción, la paradas de autobús hacia el Este en Century Park Este y Constellation Blvd (#13436) estaran fuera de servicio comenzando el 20 de septiembre de 2018 por un período indefinido. Como alternativa, puede abordar en la parada de Century Park East and Santa Monica o Century Park West and MGM Drive.  Por favor visite nuestro sitio de web para mas informacion.

 For more information, please call (661) 294-1287.
Para más información, por favor llame (661) 294-1287.