GO! Santa Clarita provides users with the freedom and flexibility of a traditional ride-share service along with the added benefit of fixed rates and professional drivers. GO! Santa Clarita offers reliable transportation within its service area (parts of Fair Oaks, Canyon Country and Newhall) and conveniently connects riders to key transit locations within the City. You’re just a few clicks away from where you want to be.
How it Works
- Download the TripShot app for free on iOS or Android
- Enter your desired pick-up and drop-off locations and book your ride.
- Go to your pick-up location and pay as you board using cash, your TAP card or the Token Transit app.
GO! Santa Clarita works much like other ride-share services. Customers can use the TripShot smartphone app to request a ride that will pick up and drop off passengers within the service boundaries.
Following a trip request, the app will provide passengers with an estimated pick-up time, track their bus in real-time, and be alerted when their ride is about to arrive. Passengers will also be alerted when their ride is about to reach their desired destination.
GO! Santa Clarita customers may also request rides by calling (661) 295-6333. Trips can not be scheduled in advance. While our aim is to provide service within 15 minutes of your ride request, wait times are subject to vehicle availability and demand.
The drop off window is an estimate based on your desired pick-up time and destination. Because this is a ride-sharing service, actual drop-off time may vary due to demand. If you must arrive at your destination at a specified time, we recommend planning your trip to include a time cushion.
GO! Santa Clarita service is only available within the designated Newhall and Canyon Country service zones and their secondary service locations. GO! Santa Clarita does not offer connections between the Newhall (blue) and Canyon Country (orange) zones as Routes 5/6 and 12 provide this connection. GO! Santa Clarita is a demonstration project, so boundaries and operating hours may change as the service progresses.
Where We Operate
GO! Santa Clarita is designed to provide transportation options to those in areas where traditional fixed-route service is limited. Our initial service area below includes the Fair Oaks community as well as parts of Canyon Country. As the service evolves these boundaries may change or new service areas may be added.
Frequently Asked Questions (FAQs)
Go! Santa Clarita is an on-demand transit service similar to rideshare operations like Uber and Lyft, but with a public transit spin. This service is designed to connect residents to more traditional transportation options such as local transit and Metrolink rail service, but will also connect riders to nearby destinations within the service area.
Go! Santa Clarita serves select areas of Fair Oaks Ranch, Canyon Country and Newhall. We also connect riders to key destinations such as the Via Princessa and Newhall Metrolink Stations, both College of the Canyons campuses, CalArts, Walmart, and the Santa Clarita Child and Family Center. With Go! Santa Clarita, our goal is to provide public transportation in areas of our community where regular transit buses don’t go. The service is zone-based so users can book trips anywhere within the Newhall (blue) or Canyon Country (orange) zones. Users cannot book rides between the two zones as we limit the zones to keep your wait time to a minimum.
Our aim is to pick you up within 15 minutes of your trip request. While wait times may vary, you will always get an accurate estimated arrival time and can track your ride in real-time using the app.
Regular fare is $2.00 per trip and reduced fare is $1.00 for qualifying riders. Fare can be paid in cash or by using your TAP card or Token Transit mobile application.
The service is available Monday through Friday 6:00am to 8:00pm.
The first set of Go! Santa Clarita buses will be 14 passenger buses, similar to those in our Dial-A-Ride program. They will be branded in Go! Santa Clarita livery, and each vehicle will be ADA accessible.
Passengers can download the free TripShot app from the Apple App store or from Google Play.
Yes, all vehicles are ADA compliant. Passengers with nearly all mobility devices, including wheelchairs, walkers and motorized chairs may utilize the service.
No, this is an on-demand service only. Passengers should be ready to ride at the time they make a reservation.
No, all trips are one-way.
This service is open to the general public. However, children under the age of 12 must be accompanied by an adult. At this time we are restricting vehicle capacity to not more than two members of the same household.
The same enhanced cleaning procedures that are practiced throughout the rest of our fleet (http://santaclaritatransit.com/2020/04/14/transit-service-update-regarding-covid-19/) apply to GO! Santa Clarita. In addition to cleaning procedures, protective barriers have been installed to keep passengers and drivers separated and contactless fare payment is available via TAP or Token Transit. Finally, we are operating GO! Santa Clarita at limited capacity. We are only allowing a maximum of two passengers (both must be of the same household) on board at a time.